Question 1

What kinds of properties do you clean?

Accepted Answer

From private homes, offices, and practices to commercial spaces, stairwells, sidewalks, and underground garages. We also provide custodial services, winter service, and garden care — combined into a custom package for your property if you wish.

Question 2

Which areas do you cover?

Accepted Answer

We mainly work in Fürth, Erlangen, and Nürnberg as well as surrounding towns in the metropolitan region. Reach out if you're unsure.

Question 3

How do I book a cleaning?

Accepted Answer

Four ways: give us a call, send us an email, request an appointment directly on our website, or use the contact form. We get back to you within 24 hours.

Question 4

How quickly do I get a quote?

Accepted Answer

We respond to your request within 24 hours. For accurate quotes, we'd happily schedule a brief on-site visit.

Question 5

Can I book on short notice?

Accepted Answer

We do our best — particularly for winter service and emergency cleans, we're set up for short-notice requests. Just give us a call.

Question 6

Can I set up recurring appointments?

Accepted Answer

Absolutely. Weekly, every two weeks, or monthly — we set up a fixed schedule that suits your property and your routine.

Question 7

How long does a job take?

Accepted Answer

It depends on the type of service and the size and condition of the property. After your inquiry we give you a realistic time estimate up front, so you know exactly what to expect.

Question 8

Do you bring your own supplies?

Accepted Answer

Yes. We bring all equipment, cloths, and eco-friendly cleaning products. You don't need to prepare anything.

Question 9

What products do you use?

Accepted Answer

We use certified, biodegradable products. If needed, we can also account for allergies and sensitivities.

Question 10

Are you insured?

Accepted Answer

Of course. We carry comprehensive liability insurance — should anything happen despite our care, you're protected.

Question 11

Is my property safe during the cleaning?

Accepted Answer

Yes. Our team is carefully vetted, trained, and works with the greatest respect for your property. Access details and personal belongings are treated in strict confidence — and you don't need to be present during the job.

Question 12

How do I pay?

Accepted Answer

You pay conveniently by bank transfer after the job. For recurring work, you receive a monthly invoice.

Question 13

What if I'm not happy with the result?

Accepted Answer

We come back free of charge and make it right. Your satisfaction is our standard.

Answers, before you ask.

Let's talk about your job.